Search found 5 matches
- 02 May 2014, 18:10
- Forum: Help
- Topic: CI links and incident state
- Replies: 10
- Views: 3744
Re: CI links and incident state
Well... looks quite unbelievable to me that OTRS implemented it this way. If I get it right, the Incident State propagates through *both* Normal and Reverse direction of the "DependsOn" link... What is the meaning of that ? Do we really need to look for an add-on to get this implemented th...
- 02 Oct 2013, 12:03
- Forum: Help
- Topic: Process: Passing expressions in transition actions?
- Replies: 2
- Views: 1382
Re: Process: Passing expressions in transition actions?
No answer yet.
- 03 Sep 2013, 15:52
- Forum: Help
- Topic: Process: Passing expressions in transition actions?
- Replies: 2
- Views: 1382
Process: Passing expressions in transition actions?
Hi community I'm trying out the Process Management in OTRS 3.2.9, which is really cool ! I'm now trying to pass expressions/variables in a parameter value of a transition action, intead of literals. Is it possible? For example I'd like to add a (predefined) article "APPROVED" behind the sc...
- 12 Aug 2013, 18:33
- Forum: Patches / Modules
- Topic: ITSM-CI-Attribute extensions available for download
- Replies: 52
- Views: 454313
Re: ITSM-CI-Attribute extensions available for download
Hello again community,
Any idea on how to filter the "Retired" CIs out of autocompletion? (e.g. DeploymentState <>"'Retired")
Any idea on how to filter the "Retired" CIs out of autocompletion? (e.g. DeploymentState <>"'Retired")
- 12 Aug 2013, 18:19
- Forum: Patches / Modules
- Topic: ITSM-CI-Attribute extensions available for download
- Replies: 52
- Views: 454313
Re: ITSM-CI-Attribute extensions available for download
Successfully tested it out-of-the box on OTRS 3.2.9, works like a charm.
Thanks a million times.
Thanks a million times.