Colleagues periodically receive messages from the monitoring service or from atomized business processes that do not have an active mailbox.
How do I set up the system so that messages are registered and all the notifications to this sender are not sent?
Search found 9 matches
- 04 Dec 2017, 15:39
- Forum: Help
- Topic: Manage outgoing messages
- Replies: 1
- Views: 976
- 04 Dec 2017, 09:21
- Forum: General
- Topic: Update OTRS from 5.0.24 to 6.0.1
- Replies: 7
- Views: 6945
Update OTRS from 5.0.24 to 6.0.1
Good day, I encountered a problem when updating the OTRS from version 5.0.24 to 6.0.1 I follow the instructions of the Administrator of errors in the process of updating the database and there is no software installation. BUT after starting the updated version there is an error: file error - JSDataI...
- 20 May 2016, 10:47
- Forum: General
- Topic: How to make color button?
- Replies: 4
- Views: 1751
Re: How to make color button?
Thank you so much. It really works.)
- 11 May 2016, 07:30
- Forum: General
- Topic: How to make color button?
- Replies: 4
- Views: 1751
Re: How to make color button?
Thank you very much for your response. But maybe someone has a ready-made solutions with the description, thank in advance.
- 10 May 2016, 15:18
- Forum: General
- Topic: How to make color button?
- Replies: 4
- Views: 1751
How to make color button?
Good day,
for ease of use I would like to change the color of a few buttons in AgentTicketZoom window.
For example: Block - yellow, Freetext - green, Close - red.
Does anyone have a solution?
for ease of use I would like to change the color of a few buttons in AgentTicketZoom window.
For example: Block - yellow, Freetext - green, Close - red.
Does anyone have a solution?
- 25 Apr 2016, 10:44
- Forum: General
- Topic: Undeliverable: OTRS Scheduler Daemon Cron: MailAccountFetch
- Replies: 10
- Views: 9945
Re: Undeliverable: OTRS Scheduler Daemon Cron: MailAccountFetch
Good afternoon,
I helped this decision, only make it work, restart daemon.
viewtopic.php?f=53&t=32010&p=130619&hil ... pl#p130619
I helped this decision, only make it work, restart daemon.
viewtopic.php?f=53&t=32010&p=130619&hil ... pl#p130619
- 25 Apr 2016, 09:15
- Forum: Howtos
- Topic: Adding Customer User Photos
- Replies: 4
- Views: 58920
Re: Adding Customer User Photos
Sorry all working!
Thanks!
Thanks!
- 22 Apr 2016, 14:31
- Forum: Howtos
- Topic: Adding Customer User Photos
- Replies: 4
- Views: 58920
Re: Adding Customer User Photos
Hello i try your manual on OTRS 5.0.9 it doesn't work... I add at AgentCustomerTableView.tt: <center> <img class="UserPicture" src="http://my.global.arc.com/User%20Photos/Profile%20Pictures/GLOBAL_[% Data.UserLogin%]_LThumb.jpg" onerror='this.style.display = "none"'/> <...
- 22 Apr 2016, 10:29
- Forum: General
- Topic: Add ticket menumodule item with external link
- Replies: 8
- Views: 3598
Re: Add ticket menumodule item with external link
I use OTRS 5.0.9 install this addon and it doesn't work...
I enable Frontend::ToolBarModule###4-ExternalURL but icon doesn't display...
I enable Frontend::ToolBarModule###4-ExternalURL but icon doesn't display...