Znuny and ((OTRS)) Community Edition

Hi Znuny fellas, I'm here today to ask for guidance on the definition of a new Widget, specifically, on the XML config part. I want to create a widget that contains a button that triggers a custom module, but I'm struggling to basically see the widget on the Setting checklist of the Agent interface....

Hi Roy, Sorry if I didn't make myself clear. I'm trying to change the UserCustomerID from some custom code as I explain here: I'm trying to change the CustomerUserID of some existing users depending on some flags using the CustomerUser method "CustomerUserUpdate", but I'm facing an issue w...

Hi my good Znuny fellas, I'm trying to change the CustomerUserID of some existing users depending on some flags using the CustomerUser method "CustomerUserUpdate", but I'm facing an issue when trying to get it done. I have taken as an example the call from Kernel/System/CustomerCompany/Eve...