Search found 5 matches

by nolobolo73
05 Jul 2023, 14:39
Forum: Help
Topic: Only one attachment at a time after upgrade from ver.4.13 to ver.6.5.3
Replies: 0
Views: 1794

Only one attachment at a time after upgrade from ver.4.13 to ver.6.5.3

Dear Community, I have just succesfully upgraded from version 4.13 to version 6.5.3 I am testing the new version, and I noticed that when I create, or update, or put a note into a ticket, toghether with attachments, only one attachment will be uploaded. In other words, I can choose more then one att...
by nolobolo73
04 Apr 2023, 09:16
Forum: Help
Topic: MariaDB configuration best pratice for Znuny and others tips to improve performance
Replies: 3
Views: 746

Re: MariaDB configuration best pratice for Znuny and others tips to improve performance

Hello Florian and Johannes,
Thank you very much for your advice and helpfulness, I appreciated.
I will continue testing the upgrade procedure by integrating the information and advice you have given me.

best regards,
nolo
by nolobolo73
31 Mar 2023, 12:24
Forum: Help
Topic: MariaDB configuration best pratice for Znuny and others tips to improve performance
Replies: 3
Views: 746

MariaDB configuration best pratice for Znuny and others tips to improve performance

Dear community, I am testing otrs/znuny upgrade from 4.0.13 (MyISAM) to 6.5.1 I am repeting the upgrade many times in order to study the best procedure In all the upgrade tested I ran until now, I began to notice some slowdown especially in the search engine, especially after the upgrare from 5 to 6...
by nolobolo73
31 Mar 2023, 08:51
Forum: Help
Topic: Test upgrade from 6.5.1 to 7.0.1
Replies: 2
Views: 475

Re: Test upgrade from 6.5.1 to 7.0.1

thank you Roy,
it is working now!


nolo
by nolobolo73
30 Mar 2023, 14:51
Forum: Help
Topic: Test upgrade from 6.5.1 to 7.0.1
Replies: 2
Views: 475

Test upgrade from 6.5.1 to 7.0.1

Dear community, I am testing a massive upgrade of OTRS from ver. 4.0.13 to 6.5.1 After numerous difficulties and error messages I was able to upgrade (this is a test VM and not production) to version 6.5.1. The system seems to be working, although slightly slower in searches. Today I tried upgrading...