Search found 6 matches

by Icyarol
14 Sep 2023, 16:22
Forum: General
Topic: Ticket closed - Customer can't open notes
Replies: 3
Views: 2663

Re: Ticket closed - Customer can't open notes

Ok, i should follow this instruction for update? -> https://doc.znuny.org/znuny/releases/in ... e-7.0.html

I need to update for every minor release? (7.0.4 -> 7.0.5 -> 7.0.6 and so on up to 7.0.10)
by Icyarol
14 Sep 2023, 12:30
Forum: General
Topic: Ticket closed - Customer can't open notes
Replies: 3
Views: 2663

Ticket closed - Customer can't open notes

Good morning, I have this problem, when a ticket is closed the customer sees the list of ticket notes but is no longer able to open and read them: 2023091213000019 - Dettagli - Ticket - Znuny.png Is there any setting to change so that the customer can view the notes even when the ticket is closed? T...
by Icyarol
09 Aug 2023, 16:31
Forum: General
Topic: Central Authentication Service
Replies: 4
Views: 2932

Re: Central Authentication Service

Hi, Use the HTTPBasicAuth authentication for the customers and configure mod_auth_cas. Configuration of mod_auth_cas is a task for the Linux server admin. - Roy The mod_auth_cas is now configured. In Znuny this is my config.pm Customer Auth part: # Customer DB Authentication $Self->{'Customer::Auth...
by Icyarol
26 Jul 2023, 15:09
Forum: General
Topic: Central Authentication Service
Replies: 4
Views: 2932

Re: Central Authentication Service

Hi,
is there a quick way to check if everything works?
Thanks.
by Icyarol
10 Jul 2023, 10:48
Forum: General
Topic: Central Authentication Service
Replies: 4
Views: 2932

Central Authentication Service

Hi all,
I need to configure Znuny so that the customers are authenticated via CAS, can someone show me step by step what are the installations and configurations to do?
Thanks a lot.
by Icyarol
07 Jul 2023, 12:28
Forum: Come devo fare
Topic: Central Authentication Service
Replies: 0
Views: 6716

Central Authentication Service

Ciao a tutti,
ho necessità di configurare Znuny in modo che i customers vengano autenticati tramite CAS, qualcuno può indicarmi passo dopo passo quali sono le installazioni e configurazioni da fare?
La versione di Znuny è la 7.0.4
Grazie mille