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- 23 Apr 2011, 04:04
- Forum: Marketplace
- Topic: OTRS configuration for MSP
- Replies: 3
- Views: 59646
OTRS configuration for MSP
Aquasys, a Japan based Managed Service Provider (MSP), requires assistance conducting the initial configuration of OTRS. Scope of work includes: *Analysis - Understanding the current and planned organizational structure and services in order to properly configure OTRS for our environment. *Configura...