Je suis en train d'installer OTRS pour remplacer GLPI dans ma société.
J'ai besoin d'un petit renseignement.
En suivant le tuto du manuel d'installation de OTRS (téléchargé directement sur le site), j'ai donc une URL d'accés à OTRS comme suit:
http://172.16.12.183/otrs/index.pl
je voudrais juste la changer pour accéder à OTRS via tout simplement: http://172.16.12.183/index.pl
le seul fichier de config dans apache2 est le renvoi suivant dans /etc/apache2/conf-enabled
zzz_otrs.conf -> /opt/otrs/scripts/apache2-httpd.include.conf
et donc le fichier apache2-httpd.include.conf est le suivant:
Code: Select all
# --
# added for OTRS (http://otrs.org/)
# --
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
<IfModule mod_perl.c>
# Setup environment and preload modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Reload Perl modules when changed on disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
# general mod_perl2 options
<Location /otrs>
# ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
PerlOptions +SetupEnv
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
</Location>
# mod_perl2 options for GenericInterface
<Location /otrs/nph-genericinterface.pl>
PerlOptions -ParseHeaders
</Location>
</IfModule>
<Directory "/opt/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
<IfModule mod_filter.c>
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json
</IfModule>
</IfModule>
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
AllowOverride None
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
<IfModule mod_filter.c>
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json
</IfModule>
</IfModule>
# Make sure CSS and JS files are read as UTF8 by the browsers.
AddCharset UTF-8 .css
AddCharset UTF-8 .js
# Set explicit mime type for woff fonts since it is relatively new and apache may not know about it.
AddType application/font-woff .woff
</Directory>
<IfModule mod_headers.c>
# Cache css-cache for 30 days
<Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache">
<FilesMatch "\.(css|CSS)$">
Header set Cache-Control "max-age=2592000 must-revalidate"
</FilesMatch>
</Directory>
# Cache css thirdparty for 4 hours, including icon fonts
<Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css/thirdparty">
<FilesMatch "\.(css|CSS|woff|svg)$">
Header set Cache-Control "max-age=14400 must-revalidate"
</FilesMatch>
</Directory>
# Cache js-cache for 30 days
<Directory "/opt/otrs/var/httpd/htdocs/js/js-cache">
<FilesMatch "\.(js|JS)$">
Header set Cache-Control "max-age=2592000 must-revalidate"
</FilesMatch>
</Directory>
# Cache js thirdparty for 4 hours
<Directory "/opt/otrs/var/httpd/htdocs/js/thirdparty/">
<FilesMatch "\.(js|JS)$">
Header set Cache-Control "max-age=14400 must-revalidate"
</FilesMatch>
</Directory>
</IfModule>
# Limit the number of requests per child to avoid excessive memory usage
MaxRequestsPerChild 4000
Par avance merci