Hi all,
In previous OTRS version you could automatically generate statistics in a cronjob using the module:
$HOME/bin/otrs.GenerateStats.pl
This module is no longer available. Is there a way to automatically run statistic jobs and have it email in the new version?
TIA
Automatic statistic generation in OTRS 5
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jnelson
- Znuny newbie
- Posts: 72
- Joined: 18 Jul 2014, 14:40
- Znuny Version: 5.0.4
- Real Name: Jerry Nelson
Automatic statistic generation in OTRS 5
OTRS 5 on CentOS 7.1
Re: Automatic statistic generation in OTRS 5
check the otrs.Console.pl command
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Automatic statistic generation in OTRS 5
With my new installed OTRS5 this is run by default. The cronjobs are now tasks available in SysConfig.
Look in Daemon::SchedulerCronTaskManager::Task This is a task I haven't changed at all from default. Are you referring to this?
Look in Daemon::SchedulerCronTaskManager::Task This is a task I haven't changed at all from default. Are you referring to this?
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OTRS 6.0.x on CentOS 7 with a PostgreSQL database.
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jnelson
- Znuny newbie
- Posts: 72
- Joined: 18 Jul 2014, 14:40
- Znuny Version: 5.0.4
- Real Name: Jerry Nelson
Re: Automatic statistic generation in OTRS 5
hey guys thanks for the responses I've been out with surgery for a bit. Jojo looks like otrs.Console.pl is the one I needed. Thanks
OTRS 5 on CentOS 7.1