I've been digging through logs and trying to see if there's something related to this error but I can't find anything.
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Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/Output/HTML/ITSMConfigItem/LayoutCIClassReference.pm line 438
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There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::PendingCheck: Use of uninitialized value $CustomerUser{"CustomerUserID"} in concatenation (.) or string at /opt/otrs/Kernel/System/Ticket/Event/NotificationEvent/Transport/Email.pm line 101.
I'm using OTRS 6 with RHEL
Thanks in Advance